Terms of Service
Last updated: August 1, 2026
These Terms of Service govern access to and use of PostTrack (the “Platform”, “we”), operated by the PostTrack team. By creating an account or using the Platform, you accept these Terms.
1. What PostTrack does
PostTrack is an advertising management and analytics platform for Meta Ads and TikTok Ads. It connects to your advertising accounts through the official Facebook Marketing API and TikTok Marketing API and provides a single dashboard across your accounts, reports and analytics, automated rules, bulk campaign creation from templates, and notifications.
Your use of each integration is additionally governed by the rules of the platform it connects to: the Meta Platform Terms and Meta advertising policies, and the TikTok Advertising API Terms of Service and TikTok advertising policies.
2. Your account
- You are responsible for keeping your PostTrack credentials secure and for all activity carried out under your account.
- You must provide a valid email address and keep it up to date — we use it for security and service notices.
- You must be authorized to enter into these Terms on behalf of yourself or the organization you represent.
- Tell us at support@posttrack.io if you believe your account has been compromised.
3. Acceptable use
- Connect only accounts you are entitled to manage. You confirm that for every advertising account you connect you are the owner or have been granted the right to manage it by its owner.
- You agree to comply with the advertising rules and developer policies of Meta and TikTok, and with all applicable law, in everything you do through the Platform.
- You may not use the Platform to circumvent a platform’s review, enforcement or rate limits, to share or resell access to advertising accounts, or to collect data from accounts you have not been authorized to access.
- You may not attempt to disrupt, reverse engineer or gain unauthorized access to the Platform or the data of other customers.
4. Automation
Automated rules run on your behalf, under the conditions you configure yourself — for example, pausing an ad group when its cost per conversion exceeds the target you set. PostTrack executes those rules as instructed; it does not make independent decisions about your budgets or campaigns.
You remain responsible for the rules you configure, for the campaigns created or changed through the Platform, and for their results, including advertising spend. We recommend testing new rules on a limited scope first.
5. Plans and payment
The Platform is currently provided free of charge, as is, while it is in early access. Paid plans are announced on the site before they take effect; you will never be charged without having explicitly selected a paid plan. Nothing in these Terms obliges us to keep any particular feature available free of charge.
6. Availability and limitation of liability
The Platform is provided “as is” and “as available”. We do not guarantee uninterrupted operation, and features that depend on third-party APIs may be limited or unavailable if those platforms change, throttle or suspend access.
We do not guarantee any advertising result. To the maximum extent permitted by law, we are not liable for advertising spend, lost profit or lost data resulting from your use of the Platform, from rules you configured, or from actions taken by advertising platforms in relation to your accounts.
7. Termination
You may stop using the Platform at any time: disconnect your advertising accounts in the interface or revoke access in TikTok Business Center or in your Facebook settings, and request deletion of your account as described on the Data Deletion page.
We may suspend or terminate access if these Terms are breached, if the Platform is used in a way that endangers other customers or our integrations with Meta or TikTok, or if required by an advertising platform or by law. Where possible we give notice first.
8. Changes to these Terms
We may update these Terms. The current version is always published on this page with the date below, and material changes are announced in the interface before they take effect. Continuing to use the Platform after that means you accept the updated Terms.
9. Related documents
Data handling is described in the Privacy Policy, and deletion requests in Data Deletion. Both form part of these Terms.
10. Contact
Questions about these Terms: support@posttrack.io.
Last updated: August 1, 2026.
